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FAQ

Shipping & Returns 

Whiskey Waves & Southern Shorelines Apparel Return Policy

 

We want you to love your purchase. If for any reason you’re not completely satisfied, we offer a straightforward return policy to ensure a hassle-free experience.

 

Return Window
You can initiate a return within **60 days** of receiving your order.

 

To be eligible for a return:

  • Items must be unworn, unwashed, and in their original condition with tags attached.

  • Custom or personalized items are not eligible for return.

 

How to Return

1. Contact Us:

 

2. Package Your Return:

  • Include your order number and a note explaining the reason for the return. Ensure the items are securely packaged to prevent damage during shipping.

 

3. Ship Your Return:

  • Send the package to the address provided by our customer service team. You’re responsible for return shipping costs unless the return is due to a defect or error on our part.

 

Refund Process

Once we receive and inspect your returned item, we will process your refund to the original payment method within **7-10 business days**. Please note that shipping costs are non-refundable.

 

Exchanges
If you’d like to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.

 

Questions?

If you have any questions about our return policy, don’t hesitate to contact our customer service team. We’re here to help!

Thank you for choosing Whiskey Waves & Southern Shorelines ! We appreciate your support and hope you enjoy your purchase.

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